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Privacy Policy

Last updated: 23/04/2025

What is a Privacy Policy?

A privacy policy outlines how a business collects, uses, and protects the personal information of its users. It provides transparency and builds trust between the company and its website visitors.

What Type of Information Do We Collect?

We may collect the following types of information:

  • Personal identification information: name, email address, phone number, physical address.

  • Business information: company name, ABN, billing information.

  • Usage data: IP address, browser type, pages visited, time and date of visits.

  • Device information: operating system, device type, referring websites.

How Do We Collect Information?

We collect information in the following ways:

  • When you fill out a contact or account form.

  • When you request a quote or hire equipment.

  • Through cookies and similar technologies.

  • When you communicate with us via email or phone.

How Do We Store, Use, Share, and Disclose Your Information?

We store your information on secure servers and take reasonable steps to protect it. We use your information to:

  • Provide and manage our machinery hire services.

  • Respond to inquiries and provide customer support.

  • Process transactions and send invoices.

  • Improve our website and services.

We do not sell your information. We may share your data with trusted third parties who help us operate our business (e.g. IT service providers, payment processors), but only to the extent necessary and under confidentiality obligations.

How Do We Communicate with You?

We may contact you via email, phone, or SMS to:

  • Confirm bookings or provide service updates.

  • Send invoices or payment reminders.

  • Share important updates about your account or our services.

You can opt out of marketing communications at any time.

How Do We Use Cookies and Other Tracking Tools?

We use cookies to:

  • Improve user experience.

  • Analyze website traffic and usage patterns.

  • Remember your preferences for future visits.

You can manage your cookie preferences through your browser settings.

How Can You Withdraw Your Consent?

If you no longer want us to collect or use your information, you may:
Contact us at sales@rangemachinery.com.au or
Write to us at:
Range Machinery
29 Sowden Street Drayton QLD 4350

Privacy Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.

Questions and Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: admin@rangemachinery.com.au
Phone: 0437 380 337
Mail: 29 Sowden Street DRAYTON QLD 4350

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